Privacy Policy

Effective Date: 6/1/2026

Fourth Haven & Co (“Fourth Haven,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, marketplace, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information including:

Personal Information

Name
Email address
Billing address
Shipping address
Phone number
Account login details

Payment Information

Payments are securely processed through third-party providers such as Stripe and/or PayPal. Fourth Haven & Co does not store full credit card information on our servers.

Vendor Information

For marketplace vendors, we may collect:

Business name
Tax information
Payment account information
Product listings
Social media links
Business contact details

Automatically Collected Information

We may automatically collect:

IP address
Browser type
Device information
Pages visited
Referral links
Website interaction data
Cookies and analytics data

2. How We Use Information

We use collected information to:

Process orders and payments
Operate the marketplace
Communicate with customers and vendors
Provide customer support
Improve website functionality
Prevent fraud and unauthorized activity
Send updates, promotions, and newsletters
Maintain marketplace security and integrity

3. Marketplace Vendors

Fourth Haven & Co operates as a multi-vendor marketplace. When you place an order with a vendor, certain order and customer information may be shared with that vendor for purposes including:

order fulfillment
shipping
customer service
returns and refunds

Vendors are independently responsible for protecting customer information they receive through the marketplace.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

remember user preferences
maintain shopping cart sessions
improve website performance
analyze traffic and usage patterns
support advertising and remarketing efforts

Users may disable cookies through browser settings; however, some site features may not function properly.

5. Third-Party Services

We may use third-party providers including:

Stripe
PayPal
Google Analytics
WooCommerce
Dokan
email marketing platforms
shipping providers

These services may collect information according to their own privacy policies.

Fourth Haven & Co is not responsible for third-party privacy practices.

6. Data Security

We implement reasonable administrative, technical, and security measures to protect user information. However, no online transmission or storage method can be guaranteed 100% secure.

Users provide information at their own risk.

7. User Accounts

Users are responsible for maintaining the confidentiality of their login credentials.

Fourth Haven & Co is not liable for unauthorized account access caused by:

weak passwords
credential sharing
user negligence

8. Marketing Communications

Users may receive:

order notifications
vendor communications
promotional emails
marketplace updates

Users may unsubscribe from marketing emails at any time using the unsubscribe link provided in emails.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

10. Data Retention

We may retain information:

as required for business operations
for legal compliance
dispute resolution
fraud prevention
tax and accounting purposes

11. User Rights

Depending on applicable laws, users may request to:

access personal information
correct inaccurate information
request deletion of data
opt out of marketing communications

Requests may be submitted using the contact information below.

12. Intellectual Property & User Content

Users and vendors remain responsible for the legality and ownership of content they upload to the marketplace.

Fourth Haven & Co reserves the right to remove content that violates:

copyright laws
trademark laws
marketplace policies
community standards

13. Policy Updates

Fourth Haven & Co reserves the right to modify this Privacy Policy at any time.

Updates become effective immediately upon posting to the website.

Continued use of the website constitutes acceptance of revised policies.

14. Contact Information

For questions regarding this Privacy Policy or data practices, contact:

Fourth Haven & Co
hello@fourthhaven.com